Transportation Help in Allen County
Last Updated: August 2026
Allen County residents who don’t have reliable transportation can find affordable rides for medical appointments, work, shopping and other everyday needs.
The main countywide public transportation option is Allen County Express, with additional transportation available for older adults and people with disabilities.
Quick Answer
Allen County Express provides affordable, on-demand public transportation throughout Allen County.
Reserve a Ride: 317-773-2688
Fare: $3 one way
Service is available to the general public as well as people with disabilities.
Allen County Express
Allen County Express is operated by Janus Developmental Services and provides on-demand public transportation throughout Allen County.
Current service hours:
Monday–Friday: 6:00 AM–6:00 PM
Saturday: 7:00 AM–3:00 PM
Major holidays: Closed
Fare: $3 one way
Rides can also connect with contiguous counties.
Reservations: 317-773-2688
Call Monday–Friday from 8:00 AM–4:00 PM to request a trip.
View Allen County Express Information
Transportation for Seniors
PrimeLife Enrichment provides door-to-door, non-emergency transportation for Allen County residents age 50 and older.
Trips can be used for:
- Medical appointments
- Grocery shopping
- Personal appointments
- PrimeLife activities
- Other non-emergency transportation needs
All PrimeLife vans are wheelchair accessible.
PrimeLife Enrichment
1078 3rd Avenue SW
Carmel, IN 46032
Phone: 317-815-7000 ext. 205
PrimeLife recommends scheduling rides at least one week in advance when possible.
Transportation for People With Disabilities
Allen County Express serves people with disabilities as well as the general public.
Janus also provides specialized transportation connected with its disability services and programs. Allen County Express accepts requests for reasonable modifications when needed to provide riders with disabilities equal access to transit services.
View Janus Transportation Services
Medical Transportation
Both Allen County Express and PrimeLife can be options for non-emergency medical appointments.
Allen County also lists:
- CICOA My Freedom
- Uber Medical
- Lyft Healthcare
- Other specialized transportation services
on its community transportation resource page.
View Allen County Transportation Resources
For a medical emergency, call 911 rather than using a scheduled transportation service.
CICOA My Freedom
CICOA’s My Freedom transportation program provides another option for eligible riders who need affordable transportation.
Phone: 317-803-6153
Allen County includes the program among its recommended community transportation resources.
Need Transportation to Food or Medical Care?
Transportation can be especially important when accessing food and healthcare.
→ View Family & Community Wellness
Local Tips
- Allen County Express is available to the general public — you don’t have to be disabled or a senior.
- Reserve rides ahead of time when possible.
- Ask about accessibility needs when scheduling.
- Adults age 50+ should also check PrimeLife transportation.
- PrimeLife recommends scheduling about a week ahead because rides are in high demand.
- Ask whether your health insurance or Medicaid plan includes transportation benefits for medical appointments.
Frequently Asked Questions
Does Allen County have public transportation?
Yes. Allen County Express provides on-demand public transportation throughout Allen County.
Who can ride Allen County Express?
The service is available to the general public, including riders with disabilities.
How much is Allen County Express?
The current fare is $3 one way.
Is transportation available for seniors?
Yes. PrimeLife Enrichment provides door-to-door transportation for Allen County residents age 50 and older.
Can I get a ride to a doctor’s appointment?
Yes. Allen County Express and PrimeLife are among the options for non-emergency medical transportation.
Related Pages
→ Free Clinics
→ Senior Meals
→ Food Pantries
→ Family & Community Wellness
Official Resources
Allen County Express
Countywide on-demand public transportation operated by Janus Developmental Services.
Allen County Transportation Resources
County list of transportation programs and contact information.
PrimeLife Enrichment
Door-to-door transportation for Allen County residents age 50 and older.
CICOA Aging & In-Home Solutions
Transportation programs for qualifying Central Indiana residents.
Summary
For most Allen County residents who need an affordable ride, Allen County Express is the best place to start. The service is open to the general public and provides on-demand transportation throughout the county.
Residents age 50 and older can also use PrimeLife Enrichment’s door-to-door transportation, while CICOA provides additional transportation options for eligible riders.
Allen County Express reservations: 317-773-2688
